MotorAid Ltd was established in 1996 offering servicing and maintenance services for our broad client base of both commercial and private customers. to offer various lease deals. We can offer our customers very competitive rates due to our joint buying power. We have strong relationships with dealers, manufacturers and the leading finance and leasing companies. Our commitment to volume based on our large customer database allows us to negotiate significant discounts. Being in business for some 24 years, we can offer you a “one stop shop” for all your automotive needs whether that is servicing, maintenance or BSi accredited body repairs to either car, van truck or trailer. We take pride in our Award winning customer service and openly invite feedback to our website at www.motoraidleasing.com.

MotorAid Ltd has agencies with the following industry leading Banks and Finance Companies including leading Vehicle Manufacturers with their own finance houses. These facilities allow us to find the best deal suit your every requirement whether that be vehicle or finance package. We are BVRLA & FCA accredited, giving you the peace of mind that every transaction is handled by a strict and legal code of conduct.

All of our Business Contract Hire rates are displayed exclusive of VAT while our Personal Contract Hire rates will be VAT inclusive. In most cases, there is no difference in pricing between Business & Personal Contract Hire (Once VAT is added). There are a few exceptions where the most competitive rate on a certain vehicle will be with a finance company that only underwrite Business Contracts. In this instance, the best Personal rate will be offered with another finance company.

As a car gets older, it depreciates in value and the more miles it has on the clock, the greater that depreciation. So when you take on a car lease, you’ve agreed to a set mileage allowance over the period of the lease, with a cost built into your monthly agreement – more the mileage the greater the cost. It’s really that simple

The annual mileage allowance is there so that the finance company funding your car lease can estimate a resale value on the car once the lease period is over.

But then there is the question of what happens if you go over that mileage agreement? This is when the excess mileage charge comes into play. When you are discussing your car lease agreement at the start with us, one of the most important things on the agenda is the annual mileage. It is vital to choose a mileage allowance that reflects your driving habits because if you exceed your chosen mileage, you will be required to pay an extra amount on a pence per mile bases and this is calculated based on how many additional miles you have done at the end of the agreement.

Your choice of mileage allowance is completely down to you.

If you exceed the mileage allowance on your car lease vehicle, any mileage over the agreed amount is charged at the agreed excess mileage rate per mile.

For example if the excess stated in your agreement shows its 5p per mile, and you exceeded your mileage allowance by 1,000 miles, you would be charged £50 at the end of your lease 5p x 1000 miles = £50)

When getting a car lease quote with MotorAid Ltd you will be able to see the excess mileage charge on your contract before committing to anything.

There may be changes in your circumstances during the lease period such as moving home or changing jobs, which may affect the amount of daily or weekly mileage that you may do and if this is the case it is a good idea to contact the finance company to see if a mileage extension is available to you.

This does depend on the type of vehicle agreement that you have in place. If you are on a contract hire, you will be charged per mile, if you exceed your initial agreed miles. The delivery mileage will not count towards your annual mileage, with the exception of a few manufacturers.

Yes they are, all vehicles we supply are brand new unless stated otherwise (Such as Pre-Registered or Ex-Lease). Sometimes there are particularly good offers on pre-registered vehicles (registered by a certain date to attract extra manufacturer support) but these would still be regarded as brand new.

We do our utmost to get vehicles to be delivered to MotorAid in Basildon or Hainault, Essex. We prefer to hand the vehicle over to you and explain the vehicles detail. Not only that, we believe that through experience, our customers require a personal handover so we’re in touch with you every step of the way. However, sometimes vehicles are driven to their destinations by insured drivers or delivery agents. Sometimes the vehicle may be transported on a transporter

The vehicle is usually delivered with a quarter of a tank of petrol. Please note this is not a contractual obligation.

Yes we do. Whether a business is looking for an individual vehicle, a fleet of vehicles or a collection of different cars, vans or trucks, our team is here to help. Whilst the cars may be part of a fleet, they are treated as individual cars throughout the process. This means you can choose a deposit, how long you wish to lease them for, and what the annual mileage allowance will be for each car, we can also offer pool mileage cover for a medium to larger fleet of vehicles to spread out the cost. We also supply vans and trucks in exactly the same way.

We are a car leasing broker and advise that when you know what allowance you can expect to receive then please familiarise yourself with the makes and models that interest you. When you have narrowed down your search to just a few vehicles, that’s the time to call the office. We will always offer very knowledgeable and specialist advice on the best way forward to suit your requirements.

On a contract hire agreement the finance company will be the registered owner and keeper of the vehicle.

All lease agreements arranged by MotorAid Ltd include road tax either for the duration of the contract or for 12 months. The length of time tax is covered will depend on the type of contract taken.

For all contract hire and personal contract hire agreements, the funder will provide vehicle tax for the duration of the agreement, as they will remain the registered owner of the vehicle. NB: If the cost of the vehicle tax goes up during the term of the agreement, or any extended term, the customer will be liable to pay the amount of the increase.

For any finance lease agreements, the finance provider will typically only provide tax for 12 months.

To tax a vehicle, the registered owner or keeper must have the VED reminder letter (V11) or registration certificate/log book (V5C). For contract hire or personal contract hire agreements, as the finance provider is the registered owner and keeper of the vehicle, they are responsible for providing the vehicle tax for the duration of the agreement.

It’s worth noting that from October 2014, paper tax discs are no longer being issued as licence details are now stored centrally on a database. Vehicles still need to be taxed but physical tax discs will no longer be sent out by funders.

If you are on a contract hire or personal contract hire agreement and want to check that your vehicle has been taxed, you can check your lease vehicle has up-to-date vehicle tax by visiting the DVLA website.

In order to do this, you will need:

The registration number plate of the vehicle and the make of the vehicle.

If, for any reason, your vehicle tax is out-of-date, it is important that you call your finance provider ASAP to report the issue. This is incredibly important as if your vehicle is untaxed, it can be wheel clamped or instantly impounded.

Once your vehicle has arrived at the dealership and all necessary checks have been completed, we will contact you to arrange delivery or pick up and to confirm your vehicle registration with you. It is at this point that you can arrange your vehicle insurance in anticipation for delivery.

Your new lease vehicle needs to be insured from the day of the delivery and must remain insured until your vehicle is collected by the finance provider. This must be a fully comprehensive insurance policy and the certificate must show your name, registration number and must be dated on or before your delivery date.

For personal lease agreements, the hirer obtaining finance must be the main policy holder on the insurance certificate.

For business lease agreements, the insurance certificate should be in the company name or a director’s name. If an employee is required to drive the vehicle, a letter on company headed paper may be requested confirming that the employee is authorised to drive the vehicle and confirming his/her position in the company.

For business contract hire and personal contract hire agreements, the finance company is the registered owner and keeper of the vehicle. You will need to make your insurance provider aware of this when setting up your policy.

You will have been advised about six months prior to the end of your contract that your lease is due to finish shortly with our renewals team taking the time to discuss your replacement options.

Obviously, whether you decide to hand the vehicle back for a newer car, extend the contract, or purchase the vehicle from the finance company is up to you (Subject to Finance Companies Terms), but also dependent on the contract that was taken out at the start of the leasing term.

MotorAid Ltd may be able to arrange collection of your existing vehicle on your behalf, provided your lease agreement was originally arranged with us.

If you are renewing your next car lease with MotorAid Ltd, where possible we will also try and arrange collection of your existing vehicle on the same day as delivery of your new vehicle to make the transition as smooth as possible for you. For those not renewing their lease contract, please arrange collection of your existing vehicle with MotorAid Ltd at your earliest convenience or direct with the supplying funder.

Please ensure you give at least 7-14 working days’ notice to book your collection. Your collection can be arranged up to 30 days ahead of your required date. If your preferred collection date is more than 30 days ahead, please contact us closer to your renewal date. Please note that a settlement fee may apply if the collection date requested falls before your final monthly direct debit.

To book collection of your vehicle, please provide the following information:

• Registration number
• Collection address
• Contact name
• Telephone number
• Mobile number
• Collection date required

Collection times are usually Monday to Friday, 9am to 1pm (AM slot) or 1pm to 5:30pm (PM slot). Collections are not available on bank holidays or weekends. The agent can collect from any mainland UK address and the vehicle must be handed back with full service history and valid MOT (if either are due before the collection date)

Upon receipt of your collection request, confirmation of your the collection booking will be sent by return email usually within 24 hours of your request. If you have not had confirmation within 48 hours of sending the request, please call us or the finance provider if you have arranged the booking with them direct.

One working date before the date of collection, the Collection Agent will attempt to call you to confirm the booking. Failure to confirm collection with the Agent may result in a Failed Collection, for which a charge will be applied.

If a collection cannot be completed due to no contact being available on the day or general unroadworthy condition of the vehicle, a charge will be applied. The average charge is around £70+ VAT but this varies depending on the finance company. Please note, the finance company requires two working days’ notice to cancel a collection otherwise an Aborted Collection Charge will be applicable.

It is to be noted that unlike many other brokers, MotorAid Ltd do all final checks on the “broken, missing & damaged items”. The condition checklist of what we expect can be found on the BVRLA’s website here https://www.bvrla.co.uk/resource/returning-your-leased-vehicle.html. At this point leasing a vehicle with MotorAid Leasing becomes more cost effective. With other brokers they will take the car away, appraise it and if any defects are found then you pay heavily for these to be put right. In our case everything is done in house at a massively discounted price.

We pre-agree your mileage prior to you taking out the contract. Depending on the finance provider; the mileage bands can range from anywhere between 5,000 miles per annum to 50,000 miles per annum. If you exceed the pre-agreed mileage, then an excess mileage charge will apply (please refer to excess mileage explain in FAQ’s). The figures will be provided on your quotation and official finance document.

Your new car will be delivered by the manufacturer or to us. This is because they will be producing the car brand new, it is their responsibility to deliver it to you/us.

Subject to obtaining the funder’s permission, there should be no problem with adding a cherished plate to a contract hire/leased vehicle.

Please be advised that MotorAid Ltd is unable to arrange for the cherished plate to be added to your vehicle before delivery as this can delay the delivery process, therefore we advise that you arrange this with the finance company directly after you have taken delivery of your vehicle.

It is also worth noting that the finance provider may charge an administration fee for this service and that the cherished plate must be removed from the vehicle before it is returned at the end of the contract.

Providing you have a valid full UK driving licence, can afford the monthly rental, have a good to excellent credit score then you can apply to lease a vehicle from the age of 18.

All of our vehicles are HPI checked. This ensures you will have no nasty surprises when it comes to outstanding finance or a vehicle that has been involved in an accident.

Car leasing and finance options are financial agreements. This requires you to be 18-years-old when you sign up to an agreement. This covers across the board whether it be a PCP, HP, CH or LP agreement.

We can offer highly competitive quotations on all makes and models and endeavour to always keep our website as up to date as possible. If you can’t find your exact requirements, then please give us a call.

Dependent on the finance provider, you may be allowed to take the vehicle abroad for a specified period. Before arranging your trip, you will need to contact the finance provider to discuss your options. Along with the standard documentation, leased vehicle drivers will require a form VE103B. This is essentially authorisation from the finance provider which allows the driver to take the lease or hire car abroad. The VE103B will contain the details of the vehicle, name and address of the driver and gives permission from the finance provider for the driver to be using the car abroad. This is a legal document and acts as an alternative to the V5C. This form must be ordered in advance of your trip.